RETURN ELIGIBILITY 

Returns are not accepted as each product is handcrafted fresh.

If you are unhappy with your purchase, please contact support@lvitsa.com and our customer support team will do their best to address any issues or concerns.

EXCHANGES

We only replace items if they are damaged. We do not allow exchanges in relation to preference (i.e. if you decide you want other essential oils or specific ingredient removals after you receive your product). If you need an exchange for the same item due to damage, please send us an email at support@lvitsa.com with the order details and picture proof of the issue.