RETURN ELIGIBILITY 

We’re sorry to hear you didn't love your product. We’re happy to provide a full refund for any products returned within 30 days of delivery. We ask you to simply cover the cost of shipping (and any customs/duty fees for U.S. residents). Please note that all gift cards are final sale.

If you are unhappy with your purchase, please contact support@lvitsa.com and our customer support team will do their best to address any issues or concerns.

EXCHANGES

We only replace items if they are damaged. We do not allow exchanges in relation to preference (i.e. if you decide you want other essential oils or specific ingredient removals after you receive your product). If you need an exchange for the same item due to damage, please send us an email at support@lvitsa.com with the order details and picture proof of the issue.